Contact Us

How it Works

• Create an account
• ·Register to bid
• Review horses up for auction, choose the horse you would like to bid on and simply bid by clicking the BID button. (We recommend setting your maximum bid and allow the auction to automatically bid for you. More details below.)
• If you are the successful bidder, the CTHS will contact you directly to arrange payment and provide contact details for the seller.
• If you get out bid, you do nothing more.

1.   CREATE AN ACCOUNT

• Go to the auction site:   www.auction.cthsont.com
• Click LOGIN
• Click CREATE ACCOUNT. Enter your name, email, create a password, tick the “I have read …” box and click CREATE ACCOUNT button.  Please keep your username and password in a safe place. You are financially responsible for all bids placed by a user that is logged in with this username and password.

2.   REGISTER TO BID

• Click LOGIN. Enter your username and password.
• Click REGISTER TO BID
• Verify your contact information is accurate. The CTHS will need to contact you if you are the successful bidder!
• Fill in credit card information. WE WILL NOT CHARGE YOUR CARD FOR ANY SUCCESSFUL BIDS. This process is used to verify our bidders identity only. 
•  Click the box next to “Agree to Terms & Conditions of Sale” and “I am 18 years of age or older”
• Click REGISTER.

Now you are ready to bid!

3.   HOW TO BID

    Always review your bid before hitting the BID button.

• Once bidding opens, click the BID button on the desired horse’s profile.
• “Next Bid” indicates what the next bid needs to be in order to be the next highest bidder. Bidding is set in increment amounts.

          $1,000 - $3,000 = $250.00

          $3,000 and up  = $500.00

• If two bidders bid at the same time, the first bid that reaches the auction computer will be given the amount – the second bidder will be asked to bid the next available amount.
• Please review your bid BEFORE you click the BID button. CLICK ONCE to place a bid. Your bid will be visible the next time your page refreshes.

      MAXIMUM BID OR AUTOMATIC BIDDING (Recommended)

• With automatic bidding you can enter your maximum bid, then sit back and watch. When you set your Maximum Bid, the auction automatically bids on your behalf up to your maximum bid, only if another bidder is bidding against you. Your maximum bid is kept confidential from other bidders.
• The system only bids on your behalf as necessary to keep you as the high bidder. If there are no opposing bidders, your bid will not advance.
• If another bidder has a higher maximum, you will be outbid.
• If the Lot closes for less than your maximum, that’s all you’ll have to pay.
• Placing a maximum bid keeps you from having to come back to re-bid every time another bid is placed.
• Using the single BID button will not be as quick as using the Automatic Bid.
• Due to slow internet connections, we cannot guarantee last second bids will get through every time. We strongly suggest utilizing the max/automatic bidding to ensure your bids are not delayed.

EXTENDED BIDDING

The auction will have a staggered close. If a bid is placed on a lot during the last minute on the time clock, the auction will go into extended bidding for that lot and another minute will be added to the clock to allow the under-bidder to respond. Bidding for that lot will not close until a minute passes without a bid being placed.

If no bid is placed on a lot during the last minute of the auction, that lot will close.

BUYER PAYMENT

After the auction has ended, you will be contacted by the CTHS to determine your method of payment:

• Cash
• Cheque payable to CTHS Ontario
• Credit Card (2.4% fee applies)
• Wire transfer (contact CTHS for details)
• Etransfer to [email protected]